[wlm-es] FW: [Wiki Loves Monuments] Wiki Loves Monuments info and OTRS

[Santiago Navarro Sanz]

Reenvío este correo porque creo que es interesante. ¿Hay algún OTRS que participe y que pudiera hacerse cargo?

Santi

> Date: Sun, 15 May 2011 13:03:25 +0200
> From: maarten en mdammers.nl
> To: wikilovesmonuments en lists.wikimedia.org
> Subject: [Wiki Loves Monuments] Wiki Loves Monuments info and OTRS
> 
> Hi everyone,
> 
> We set up emailaddresses and OTRS queues for Wiki Loves Monuments. These 
> addresses can be used to put on our websites so that people can easily 
> get in touch with us.
> 
> info en wikilovesmonuments.eu is the main emailaddress, it will end up in 
> the "wlm" queue. We created a batch of country specific subqueues:
> 
> info-ad en wikilovesmonuments.eu -> wlm::wlm-ad
> info-at en wikilovesmonuments.eu -> wlm::wlm-at
> info-be en wikilovesmonuments.eu -> wlm::wlm-be
> info-ch en wikilovesmonuments.eu -> wlm::wlm-ch
> info-de en wikilovesmonuments.eu -> wlm::wlm-de
> info-dk en wikilovesmonuments.eu -> wlm::wlm-dk
> info-es en wikilovesmonuments.eu -> wlm::wlm-es
> info-et en wikilovesmonuments.eu -> wlm::wlm-et
> info-fi en wikilovesmonuments.eu -> wlm::wlm-fi
> info-fr en wikilovesmonuments.eu -> wlm::wlm-fr
> info-nl en wikilovesmonuments.eu -> wlm::wlm-nl
> info-pl en wikilovesmonuments.eu -> wlm::wlm-pl
> info-pt en wikilovesmonuments.eu -> wlm::wlm-pt
> info-se en wikilovesmonuments.eu -> wlm::wlm-se
> 
> It's possible to have email to info@<your domain> end up in your otrs 
> queue. For example info en wikilovesmonuments.nl ends up in the wlm::wlm-nl 
> queue. If you want that (beware, technical!) you need to add "MX" 
> (email) records to your wikilovesmonuments domain:
> 
> wikilovesmonuments.nl.  3600    IN      MX      40 lists.wikimedia.org.
> wikilovesmonuments.nl.  3600    IN      MX      10 mchenry.wikimedia.org.
> 
> When you did that ask Raymond to set up the OTRS part.
> 
> We went through the OTRS user list and added users we recognized as 
> being active for the Wiki Loves Monuments project. People who have 
> access to the OTRS wiki can see the list at 
> https://secure.wikimedia.org/wikipedia/otrs-wiki/wiki/Admin_log/2011/05 
> . If you do have access to OTRS, but you're not on this list: Contact 
> Raymond, he can add you to the queue. Sorry if we forgot you, the 
> userlist is really looooooong ;-)
> 
> Maarten
> 
> 
> _______________________________________________
> Wiki Loves Monuments mailing list
> WikiLovesMonuments en lists.wikimedia.org
> https://lists.wikimedia.org/mailman/listinfo/wikilovesmonuments
> http://www.wikilovesmonuments.eu
 		 	   		  
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