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Reenvío este correo porque creo que es interesante. ¿Hay algún OTRS que participe y que pudiera hacerse cargo?<br><br>Santi<br><br>> Date: Sun, 15 May 2011 13:03:25 +0200<br>> From: maarten@mdammers.nl<br>> To: wikilovesmonuments@lists.wikimedia.org<br>> Subject: [Wiki Loves Monuments] Wiki Loves Monuments info and OTRS<br>> <br>> Hi everyone,<br>> <br>> We set up emailaddresses and OTRS queues for Wiki Loves Monuments. These <br>> addresses can be used to put on our websites so that people can easily <br>> get in touch with us.<br>> <br>> info@wikilovesmonuments.eu is the main emailaddress, it will end up in <br>> the "wlm" queue. We created a batch of country specific subqueues:<br>> <br>> info-ad@wikilovesmonuments.eu -> wlm::wlm-ad<br>> info-at@wikilovesmonuments.eu -> wlm::wlm-at<br>> info-be@wikilovesmonuments.eu -> wlm::wlm-be<br>> info-ch@wikilovesmonuments.eu -> wlm::wlm-ch<br>> info-de@wikilovesmonuments.eu -> wlm::wlm-de<br>> info-dk@wikilovesmonuments.eu -> wlm::wlm-dk<br>> info-es@wikilovesmonuments.eu -> wlm::wlm-es<br>> info-et@wikilovesmonuments.eu -> wlm::wlm-et<br>> info-fi@wikilovesmonuments.eu -> wlm::wlm-fi<br>> info-fr@wikilovesmonuments.eu -> wlm::wlm-fr<br>> info-nl@wikilovesmonuments.eu -> wlm::wlm-nl<br>> info-pl@wikilovesmonuments.eu -> wlm::wlm-pl<br>> info-pt@wikilovesmonuments.eu -> wlm::wlm-pt<br>> info-se@wikilovesmonuments.eu -> wlm::wlm-se<br>> <br>> It's possible to have email to info@<your domain> end up in your otrs <br>> queue. For example info@wikilovesmonuments.nl ends up in the wlm::wlm-nl <br>> queue. If you want that (beware, technical!) you need to add "MX" <br>> (email) records to your wikilovesmonuments domain:<br>> <br>> wikilovesmonuments.nl. 3600 IN MX 40 lists.wikimedia.org.<br>> wikilovesmonuments.nl. 3600 IN MX 10 mchenry.wikimedia.org.<br>> <br>> When you did that ask Raymond to set up the OTRS part.<br>> <br>> We went through the OTRS user list and added users we recognized as <br>> being active for the Wiki Loves Monuments project. People who have <br>> access to the OTRS wiki can see the list at <br>> https://secure.wikimedia.org/wikipedia/otrs-wiki/wiki/Admin_log/2011/05 <br>> . If you do have access to OTRS, but you're not on this list: Contact <br>> Raymond, he can add you to the queue. Sorry if we forgot you, the <br>> userlist is really looooooong ;-)<br>> <br>> Maarten<br>> <br>> <br>> _______________________________________________<br>> Wiki Loves Monuments mailing list<br>> WikiLovesMonuments@lists.wikimedia.org<br>> https://lists.wikimedia.org/mailman/listinfo/wikilovesmonuments<br>> http://www.wikilovesmonuments.eu<br>                                            </body>
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